The memo also revealed a team of employees was dispatched to a California data centre to attempt to manually restart the social media company's servers.

The outage also left staff unable to access buildings and conference rooms at the company's offices after their electronic entry keys stopped working, the New York Times reported, citing an internal memo. Several users logging in to third-party apps such as Pokemon Go and Match Mastersusing using their Facebook credentials to were also facing issues.įacebook staff, who usually communicate using software developed in-house, were reportedly forced to use Zoom and Discord as they scrambled to identify the cause of the problem. The disruption came a day after a whistleblower accused Facebook of repeatedly prioritising profit over clamping down on hate speech and misinformation. Downdetector, which monitors internet problems, said the Facebook outage is the largest it has seen, with more than 14 million reports worldwide. It was one of the longest failures in recent memory. Zuckerberg's very bad day: What you need to know

'We've been working hard to restore access to our apps and services and are happy to report they are coming back online now,' the company's spokesman, Andy Stone, said in a tweet. Across the globe, users of Facebook and its sister sites were unable to load content or were greeted with error messages.įacebook and its affiliated apps began to return online for some users about 5:45pm ET, around six hours after the incident began.

The error-reporting website Downdetector showed the services first stopped working around 11:45am Eastern Time (7:40pm in the UAE). 'To every small and large business, family, and individual who depends on us, I'm sorry.' ' Facebook services coming back online now - may take some time to get to 100 per cent,' its chief technology officer Mike Schroepfer said in a tweet. Facebook on Monday began restoring access to its platform as well as to Instagram, WhatsApp and Messenger after a global outage lasting about six hours shut out many of its 2.7 billion users, left some of the company’s employees idle and prompted a public apology.

Whatsapp status server